TERMS AND CONDITIONS

Last updated: September 2026

By booking an appointment or purchasing a service from The Wellness Recipe, you agree to the following Terms & Conditions.

Services

The Wellness Recipe provides naturopathic consultations and individualised dietary, lifestyle, nutritional and herbal recommendations.

Naturopathic care is intended to complement, not replace, appropriate medical care. You should continue to work with your GP, specialist or other healthcare professionals where appropriate.

Appointments & Payment

Consultations may be provided online or in person and are subject to availability.

Consultation fees are payable as outlined at the time of booking. Where prepayment is required, your appointment is confirmed once payment has been successfully processed.

The cost of supplements, herbal medicines, pathology or functional testing is additional unless otherwise stated.

Cancellations & Rescheduling

We require at least 48 hours' notice to cancel or reschedule an appointment.

Appointments cancelled or rescheduled within 48 hours, or missed appointments, may result in forfeiture of 100% of the prepaid consultation fee.

Exceptions may be considered in genuine exceptional circumstances.

Nothing in this policy limits your rights under Australian Consumer Law.

Your Health Information

Please provide accurate and complete information about your health, medications, supplements, allergies and relevant medical history and advise your practitioner if anything changes.

Do not stop or alter prescribed medication without consulting the prescribing healthcare professional.

Recommendations & Results

Recommendations are individualised based on the information available at the time of your consultation.

Health outcomes vary between individuals, and The Wellness Recipe cannot guarantee specific results or timeframes.

New symptoms, significant changes in your health or new test results may require an additional consultation.

Medical Care

The Wellness Recipe does not provide emergency medical services.

For urgent or emergency medical care, contact 000 or attend your nearest emergency department.

Where appropriate, you may be advised to seek assessment or treatment from your GP, specialist or another healthcare professional.

Website & Educational Content

Information provided through The Wellness Recipe website, social media, newsletters, guides and other educational resources is for general educational purposes only and is not personalised medical or health advice.

Please refer to our Medical Disclaimer for further information.

Privacy

Your personal and health information is handled in accordance with our Privacy Policy and applicable Australian privacy requirements.

Intellectual Property

Content and resources created by The Wellness Recipe are for personal use only and must not be reproduced, distributed, sold or used commercially without permission.

Australian Consumer Law

Nothing in these Terms & Conditions excludes or limits any rights or remedies that cannot lawfully be excluded under the Australian Consumer Law.

Contact

For questions regarding these Terms & Conditions, please contact:

The Wellness Recipe
Brianna James
thewellnessrecipee@gmail.com